Privacy Policy
Last Updated: September 20, 2025
Important: This Privacy Policy explains how the Unlimited Dating App collects, uses, discloses, and protects your personal information. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information:
- Mobile Number: For account creation and OTP authentication
- Name: As provided during registration
- State/Location: For service availability and local features
- Age: For age verification (18+ requirement)
- Gender: For call matching and service restrictions
1.2 Device Information:
- Device model and operating system
- Unique device identifiers
- IP address and network information
- App version and installation details
- Device permissions (location, camera, microphone)
1.3 Usage Information:
- Call history and duration
- App usage patterns and features accessed
- Purchase history and payment information
- Search queries and preferences
- Error logs and crash reports
1.4 Communication Data:
- Customer support interactions
- Feedback and reviews
- Reported issues and violations
- WhatsApp and SMS communications
2. How We Use Your Information
2.1 Service Provision:
- Account creation and authentication
- Voice and video call matching
- E-commerce platform functionality
- Virtual currency management
- Customer support services
2.2 Communication:
- OTP verification and account notifications
- Service updates and maintenance alerts
- Promotional offers and new features
- Order confirmations and delivery updates
- Security alerts and policy changes
2.3 Analytics and Improvement:
- App performance monitoring
- User behavior analysis
- Feature usage statistics
- Service optimization
- Fraud detection and prevention
3. Information Sharing and Disclosure
Important: We do not sell your personal information to third parties. We only share information as described below.
3.1 Service Providers:
- Payment Processors: For transaction processing
- Cloud Services: For data storage and processing
- Analytics Providers: For app performance monitoring
- Communication Services: For SMS and WhatsApp notifications
- Delivery Partners: For e-commerce order fulfillment
3.2 Legal Requirements:
- Compliance with legal obligations
- Response to court orders or subpoenas
- Protection of rights and safety
- Fraud prevention and investigation
- Regulatory compliance
3.3 Business Transfers:
- Merger or acquisition scenarios
- Asset sales or transfers
- Corporate restructuring
4. Data Security
Security Measures: We implement industry-standard security measures to protect your information.
4.1 Technical Safeguards:
- End-to-end encryption for sensitive data
- Secure socket layer (SSL) for data transmission
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery systems
4.2 Administrative Safeguards:
- Employee training on data protection
- Limited access to personal information
- Regular security assessments
- Incident response procedures
- Privacy impact assessments
5. Data Retention
5.1 Retention Periods:
Data Type |
Retention Period |
Purpose |
Account Information |
Until account deletion |
Service provision |
Call History |
90 days |
Dispute resolution |
Transaction Records |
7 years |
Legal compliance |
Support Communications |
3 years |
Service improvement |
Analytics Data |
2 years |
Performance monitoring |
5.2 Data Deletion:
- Automatic deletion after retention period
- Manual deletion upon account closure
- Secure deletion methods
- Backup data purging
6. Your Rights and Choices
6.1 Access and Control:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a structured format
- Restriction: Limit how we process your data
6.2 Communication Preferences:
- Opt-out of promotional messages
- Choose communication channels (SMS, WhatsApp, email)
- Set frequency of notifications
- Manage privacy settings in app
7. Location Information
7.1 Location Collection:
- GPS coordinates (with permission)
- IP address-based location
- State selection during registration
- Delivery address for e-commerce
7.2 Location Usage:
- Service availability verification
- Local feature customization
- Delivery area confirmation
- Fraud prevention
8. Cookies and Tracking
8.1 Types of Tracking:
- Session cookies for app functionality
- Analytics cookies for usage tracking
- Preference cookies for customization
- Security cookies for authentication
8.2 Cookie Management:
- Browser settings for web-based features
- App settings for mobile tracking
- Opt-out options for analytics
- Clear data functionality
9. Third-Party Services
9.1 Integrated Services:
- Payment Gateways: Razorpay, PayU, etc.
- Communication: WhatsApp Business API, SMS providers
- Analytics: Google Analytics, Firebase
- Cloud Storage: AWS, Google Cloud
- Delivery: Blue Dart, DTDC, Delhivery
9.2 Third-Party Privacy:
- Each service has its own privacy policy
- We ensure compliance with data protection standards
- Limited data sharing with third parties
- Regular audits of third-party practices
10. Children's Privacy
Age Restriction: Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10.1 Age Verification:
- Registration requires age confirmation
- Account suspension for underage users
- Parental consent not applicable
- Immediate data deletion for minors
11. International Data Transfers
11.1 Data Processing:
- Primary data processing in India
- Some services may process data internationally
- Adequate protection measures in place
- Compliance with local data protection laws
12. Data Breach Notification
12.1 Breach Response:
- Immediate assessment and containment
- Notification to authorities within 72 hours
- User notification for high-risk breaches
- Remediation and prevention measures
13. Changes to Privacy Policy
13.1 Policy Updates:
- Regular review and updates
- Notification of significant changes
- Continued use implies acceptance
- Version history maintained
13.2 Notification Methods:
- In-app notifications
- SMS to registered mobile number
- WhatsApp messages
- Email notifications (if provided)
14. Contact Information
15. Compliance and Regulations
15.1 Applicable Laws:
- Information Technology Act, 2000 (India)
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- General Data Protection Regulation (GDPR) - for EU users
- California Consumer Privacy Act (CCPA) - for California users
15.2 Compliance Measures:
- Regular compliance audits
- Legal review of data practices
- Employee training on privacy laws
- Documentation of compliance efforts